Shipping policy
AZNEVACA Shipping Policy
Effective Date: October 6, 2026
We work to get every AZNEVACA order packed and on its way as quickly as possible. Processing and delivery times may vary based on product availability, order volume, destination, and carrier conditions.
Order Processing
Orders are prepared for shipment after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been handed off to the carrier.
Estimated Delivery Times
| Region | Standard Shipping | Expedited Shipping* |
|---|---|---|
| United States | 4–8 business days | 2–4 business days |
| Canada | 5–10 business days | 3–6 business days |
| UK & Europe | 5–12 business days | 3–7 business days |
| Australia & NZ | 7–14 business days | 5–10 business days |
| International (Other) | 10–20 business days | Not available in all regions |
*Expedited shipping is available for select locations. Delivery times are estimates and are not guaranteed.
Shipping Costs
United States: Standard shipping is free on all U.S. orders.
International: Shipping is calculated at checkout based on location and order details.
Duties & Taxes for International Orders
Customers are responsible for any customs duties, VAT, import taxes, or other fees charged by the destination country. These charges are not included in your order total or shipping charges.
Tracking Orders
Once your order ships, you will receive an email with tracking information. Please allow 24–48 hours after shipment for tracking updates to appear.
Important Shipping Information
- Split Shipments: In some cases, items in the same order may arrive in separate packages.
- Incorrect Addresses: Please review your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered the shipping process.
- Lost or Damaged Packages: If your package is lost, arrives damaged, or has a delivery issue, contact us and we will help you determine the next steps. Carrier delays and delivery scans may be outside our direct control, but we will work with you when possible to resolve shipping issues.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our Refund Policy. Please review that policy for eligibility, timing, and instructions.
Questions
For shipping questions, contact us at support@aznevaca.com.