Shipping policy

Aznevaca Clothing – Print-on-Demand Shipping Policy

Effective Date: June 2025
Applies to All Print-on-Demand Orders

At Aznevaca, every garment is made to order. This means we don’t produce your items until after you’ve made a purchase—ensuring reduced waste and higher quality control. Because of this model, our shipping times differ slightly from traditional retail operations.

🧵 Production Time

  • All items are made on demand and go through a production phase before shipping.

  • Estimated Production Time:

    • Standard: 3–7 business days

    • High Volume or Custom Orders: Up to 10 business days

Once your order has been produced, it will be handed over to the shipping carrier.

📦 Estimated Delivery Times (Post-Production)

Region Standard Shipping Expedited Shipping*
United States 4–8 business days 2–4 business days
Canada 5–10 business days 3–6 business days
UK & Europe 5–12 business days 3–7 business days
Australia & NZ 7–14 business days 5–10 business days
International (Other) 10–20 business days Not available in all regions

*Expedited shipping is available for select locations. Delivery timelines are in addition to production time.

🆓 Shipping Costs

  • Domestic (U.S.):

    • Free standard shipping on orders over $75 USD

    • Flat rate of $5 USD under $75

  • International: Calculated at checkout based on location and order weight.

🌍 Duties & Taxes (International Orders)

Buyers are responsible for any customs, VAT, or import taxes their country imposes. These fees are not included in the order total or shipping charges.

🔍 Tracking Orders

Once your order ships, you’ll receive an email with a tracking number.
Please allow 24–48 hours after shipping for tracking to update.

❗️Important Notes

  • Split Shipments: Items may arrive in separate packages if sourced from multiple facilities.

  • Incorrect Addresses: Please ensure your address is correct at checkout. Aznevaca is not responsible for delayed or lost shipments due to input errors.

  • Lost/Damaged Packages: If your tracking indicates "delivered" but the package is missing, contact the carrier first. We’ll do our best to assist but are not liable for carrier issues.

🧾 Returns & Refunds

Because each item is custom-made, we do not accept returns for buyer’s remorse or incorrect sizing.
However, if your item is defective or printed incorrectly, please email support@aznevaca.com within 7 days of delivery and we’ll make it right.